Welcome to Rainbow Maids. By accessing our website or using any of our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website or services, you acknowledge and agree to these Terms & Conditions, including any future updates.
2. Services
Rainbow Maids provides professional housekeeping and domestic staffing services, including trained maids from Africa and Asia, in accordance with applicable laws and regulations in Egypt.
3. Booking & Payment
- Customers must provide accurate and complete information when requesting services.
- Bookings are confirmed upon completion of the required procedures.
- Customers agree to pay all applicable fees according to the agreed payment terms.
- Rainbow Maids reserves the right to modify pricing and promotions at any time without prior notice.
4. Customer Responsibilities
- Provide a safe and suitable working environment for service providers.
- Treat all maids and company staff with respect and professionalism.
- Report any service-related concerns or issues as soon as possible.
5. Cancellation & Refunds
- Cancellation and refund requests are subject to the company’s cancellation policy.
- Administrative fees or deductions may apply depending on the timing and nature of the cancellation.
6. Limitation of Liability
Rainbow Maids strives to provide high-quality services; however, the company shall not be liable for any damages, losses, or delays resulting from circumstances beyond its reasonable control or misuse of the services.
7. Intellectual Property
All website content, including text, images, logos, graphics, and designs, is the exclusive property of Rainbow Maids and may not be copied, reproduced, or used without prior written permission.
8. Changes to Terms
Rainbow Maids reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of any revised terms.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the jurisdiction of the Egyptian courts.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact us through the contact methods available on our website.